Setting up Exede and Wildblue email

POP3 vs IMAP. What protocol is the best choice?

POP3 stands for Post Office Protocol and this setting works just like the Post Office of the digital world.
POP3 server delivers a message only once, and it can only be accessed from that email client.
POP3 normally deletes emails from the server immediately.
Because all the mail on POP3 client is stored locally, it is very vulnerable to hardware, e.g. hard drive failures.

That is a problem. If you received an email on desktop client, it will not show up on other clients such as your mobile, tablet or other desktop clients.
For example, you have sent or received an important email from your home computer via POP3.
Now that message only exists on that computer. You can't access it from any other location if you need it fast.
In a modern world, we all need to have access to our mail on all devices simultaneously.
If that's you, consider using IMAP settings for any email client.

IMAP, stands for Internet Message Access Protocol.
With IMAP, your messages are kept on a remote server, emails headers are downloaded from the server to your mail device when checking incoming mail.
IMAP stores everything remotely on a server than can be accessed and synced through any of your devices.
IMAP is a web browser email application on your device.
Keep in mind that if you delete a message via IMAP, it will be gone on all devices.
So, the use of POP3 is quite limited and outdated. Use IMAP for any email accounts and you will gain control and order over email headache.

POP/IMAP/SMTP server settings for EXEDE and WILDBLUE email

    • WILDBLUE.NET
    • Protocol: IMAP
    • Server Name: mail.wildblue.net
    • Port: 993
    • Encryption: SSL
    • EXEDE.NET
    • Protocol: IMAP
    • Server Name: mail.exede.net
    • Port: 993
    • Encryption: SSL
    • WILDBLUE.NET
    • Protocol: POP
    • Server Name: mail.wildblue.net
    • Port: 995
    • Encryption: SSL, StartTLS
    • EXEDE.NET
    • Protocol: POP
    • Server Name: mail.exede.net
    • Port: 995
    • Encryption: SSL, StartTLS

Outbound SMTP settings

  • WILDBLUE.NET
  • Server Name: smtp.wildblue.net
  • Ports: 465, 587
  • Encryption: SSL, StartTLS
  • EXEDE.NET
  • Server Name: smtp.exede.net
  • Ports: 465, 587
  • Encryption: SSL, StartTLS

Smartphone email configuration step-by-step

  • Watch this short video to see how to set up email on your iPhone or iPad device, or read the step-by-step instructions below.

    iPhone email configuration Step-by-step

    • Step 1
      SETTINGS

      Tap the Settings icon on your homepage, identified by the gray wheel.

    • Step 2
      MAIL, CONTACTS, CALENDERS

      Tap the Mail, Contacts, Calendars icon to view a list of your current accounts.

    • Step 3
      ADD ACCOUNT

      Tap Add Account to start the setup process.

    • Step 4
      OTHER

      Tap Other from the account type list.

    • Step 5
      ADD MAIL ACCOUNT

      Tap Add Mail Account to continue.

    • Step 6
      ENTER INFORMATION

      Enter:

      • Name: Your name as would like it to be seen on outgoing emails
      • Email: Your full @exede.net email address (e.g. username@exede.net)
      • Password: Your current email password
      • Description: Name to be displayed when viewing your account on your iPhone

      Note If you are using a WildBlue email address, you will enter your email as username@wildblue.net

    • Step 7
      NEXT

      Tap Next to continue setup.

    • Step 8
      ENTER INFORMATION

      Ensure the IMAP option is highlighted at the top of the page:

      • Name: Name to be displayed on your outgoing emails
      • Email: Your @exede.net email address (e.g. username@exede.net)
      • Description: Name displayed when viewing account on device

      INCOMING MAIL SERVER

      • Host Name: mail.exede.net
      • User Name: Your @exede.net email address (e.g. username@exede.net)
      • Password: Your email password

      OUTGOING MAIL SERVER

      • Host Name: smtp.exede.net
      • User Name: Your @exede.net email address (e.g. username@exede.net)
      • Password: Your email password

      Note Some fields may be already filled out based on previous entries.

      Note If you are using a WildBlue email address, you will replace all mail.exede.net and smtp.exede.net server names with mail.wildblue.net or smtp.wildblue.net.

    • Step 9
      NEXT

      Tap Next to accept these settings.

    • Step 10
      SAVE

      Tap Save to return to the Mail, Contacts and Calendars menu.

    • Step 11
      HOME

      The accounts list will now show the new account settings. Press the Home button on your device to return to the main screen.

    • Step 12
      MAIL

      Tap the Mail icon to open the email app. Your device setup is complete and will now begin downloading email.

    Below are step-by-step screen captures showing iPhone setup:

    • Step 1 Step 1
    • Step 2 Step 2
    • Step 3 Step 3
    • Step 4 Step 4
    • Step 5 Step 5
    • Step 6 Step 6
    • Step 7 Step 7
    • Step 8 Step 8
    • Step 9 Step 9
    • Step 10 Step 10
    • Step 11 Step 11
    • Watch this short video to see how to set up email on your Android device, or read the step-by-step instructions below.

      Android email configuration Step-by-step

      • Step 1
        EMAIL

        Open your Android Email app. The device will automatically start the Setup Email Wizard if no account is currently configured.

        Note If the setup does not start automatically, access your email settings and look for the option to Add a New Account

        Note If asked, select Other as the email provider.

      • Step 2
        ENTER EMAIL

        Enter your full @exede.net email address (e.g.: username@exede.net).

        Note If you are using a WildBlue email address, you will enter your email as username@wildblue.net.

      • Step 3
        PASSWORD

        Enter your Password.

      • Step 4
        SETUP

        Tap manual Setup.

      • Step 5
        IMAP

        When asked for the type of account, tap IMAP.

      • Step 6
        ENTER INFORMATION

        Enter:

        • Email address: Your Exede email address or alias (e.g. @exede.net) to be displayed on your outgoing emails
        • Username: Your @exede.net email address (e.g. username@exede.net)
        • Password: Your current email password
        • IMAP server: mail.exede.net
        • Security type: SSL (Accept all certificates)
        • Port: 993
        • IMAP path prefix: Leave this field blank

        Note If you are using a WildBlue email address,replace mail.exede.net with mail.wildblue.net

      • Step 7
        NEXT

        Tap Next to test and save incoming server settings.

      • Step 8
        ENTER INFORMATION

        Enter:

        • SMTP server: smtp.exede.net
        • Security type: SSL (Accept all certificates)
        • Port: 465
        • Require sign-in: Make sure this box is checked
        • Username: Your @exede.net email address (e.g. username@exede.net)
        • Password: Your current email password

        Note If you are using a WildBlue email address, replace smtp.exede.net with smtp.wildblue.net

      • Step 9
        NEXT

        Tap Next to test and save outgoing server settings.

      • Step 10
        NEXT

        Set other account options as desired and tap Next.

      • Step 11
        ENTER ACCOUNT INFORMATION

        Enter:

        • Give this account a name (optional): Name to describe mailbox settings
        • Your name: Name to be displayed on your outgoing emails

      • Step 12
        DONE

        Tap Done to complete set up and begin downloading email.

    Desktop email configuration in Outlook, Thunderbird, Apple Mail, Windows Mail and Mac

    • Windows 10 comes with its own mail application, located conveniently right on your desktop. If you are using a computer that is running Windows 10, you can set up your Exede.net or Wildblue.net email to work with Windows Mail by following these steps-by-step instructions.

      TO CONFIGURE YOUR EXEDE.NET OR WILDBLUE.NET EMAIL ACCOUNT WITH WINDOWS 10 MAIL, FOLLOW THE STEPS BELOW:

      • Step 1

        To begin, open Windows 10 Mail

        Windows outlook configuration - step 1

        Click on the Windows Icon (Start menu) and then click on Mail

      • Step 2

        If this is your first time opening Windows Mail, this screen will appear:

        Windows outlook configuration - step 2

        Click on Add account button

        If you are already using Windows 10 Mail, you will need to go to Settings -> accounts -> + Add account:

      • Step 3

        Now you can begin with the email account setup

        Windows outlook configuration - step 4

        Scroll down to Advanced setup and click on it.

      • Step 4

        On the first screen of Advanced setup click on Internet email

        Windows outlook configuration - step 5
      • Step 5

        On the next window you will need to enter your account credentials

        Windows outlook configuration - step 6

        Account name: Type in your full email address including @exede.net or @wildblue.net

        Your name: Type in Your name the way you want recipients to view it

        Incoming email server: Type in mail.exede.net if you are using Exede or mail.wildblue.net if you are on Wildblue

        Account type: Select IMAP4 as the Account type *Recommended
        Note POP3 is also an option. Learn the difference between POP3 and IMAP above

      • Step 6

        On the next screen you will be asked to provide information to configure your Outgoing email server (SMTP)

        Windows outlook configuration - step 7

        User name: Type in your full email address including @exede.net or @wildblue.net

        Password: Type in your email password

        Outgoing (SMTP) email server : Type in smtp.exede.net if you are using Exede or smtp.wildblue.net if you are on Wildblue

        Scroll down and DO NOT click on Sign-in button just yet

      • Step 7

        At the bottom on the screen, make sure all options are checked:

        Windows outlook configuration - step 8

        Finally, click on Sign-in button

      • Step 8

        You will see a confirmation window. Click on Done button to finish.

        Windows outlook configuration - step 9

        Congratulations!

    • Watch this short video or follow the steps below to set up you exede.net email using Apple Mail. We recommend using the IMAP account rather than POP, especially if you're using your mail on multiple devices.

      The incoming mail server to use is mail.exede.net. The outgoing server is smtp.exede.net.

      If you are using wildblue.net email, the incoming mail server is mail.wildblue.net and the outgoing server is smtp.wildblue.net.

      Steps to configure Apple Mail:

      • Step 1

        To begin, open Mail and click on Add Account

        Apple Mail configuration - step 1
      • Step 2

        On the next screen select Add Other Mail Account and click on Continue button

        Apple Mail configuration - step 2
      • Step 3

        On the next screen select typi in Your name, email address and password and click on Create button

        Apple Mail configuration - step 3
      • Step 4

        Account must be manually configured message will appear. Click on Next button

        Apple Mail configuration - step 4
      • Step 5

        Next, You need to configure Incoming Mail Server

        Apple Mail configuration - step 5

        Select IMAP (or POP) account type you want to use.

        Mail Server: Type in mail.exede.net

        User Name: Type in part of Your email address before the @ sign

        Password: Type in Your email password

        Click on Next button

      • Step 6

        Next, You need to configure Outgoing Mail Server

        Apple Mail configuration - step 6

        SMTP Server: Type in smtp.exede.net

        User Name: Type in Your full email address

        Password: Type in Your email password again

        Click on Create button

      • Step 7
        > Apple Mail configuration - step 7

        Congratulations! Your Apple Mail is good to go!

    • Watch this short video or follow the steps below to set-up your Exede or WildBlue email account with Outlook For a Mac.

      Note This video is for Outlook Mac 2011; other versions may appear slightly different.

      Steps to configure Mac Outlook:

      • Step 1

        To begin, open Outlook app and click on tools and select Accounts

        Mac Outlook configuration - step 1
      • Step 2

        Once in Accounts click on the + and select E-mail. Located in bottom left corner.

        Mac Outlook configuration - step 2
      • Step 3

        5. Enter your Exede.net or Wildblue.net E-mail address
        6. Enter your email Password
        7. Enter your Exede.net or Wildblue.net email address as your Username
        8. Select IMAP from the Type drop down menu, or if you would like to use POP3 settings select POP3 here. The difference between IMAP and POP3
        9. Type mail.exede.net or mail.wildblue.net as the Incoming Server
        10. Check the boxes next to Override default port and Use SSL to connect
        11. Enter 993 as the incoming port number (For POP3 settings, enter 995 as the incoming port number)
        12. Type smtp.exede.net or smtp.wildblue.net as the Outgoing sever
        13. Check the boxes next to Override default port and Use SSL to connect
        14. Enter 465 as the outgoing port number.

        Mac Outlook configuration - step 15

        Click on Add Account button after you have finished with data entry.

    • Watch this short video or follow the step-by-step instructions below to set up your exede.net or wildblue.net email service using Outlook on your Windows PC.

      Steps to configure Outlook on Windows:

      • Step 1

        To begin, launch Outlook, click File and then click on + Add Account

        Windows Outlook configuration - step 1
      • Step 2

        Select Manually configure server settings or additional server types and click Next

        Windows Outlook configuration - step 2
      • Step 3

        Select Internet E-mail and click Next

        Windows Outlook configuration - step 3
      • Step 4

        Here you need to enter User and Servers information. Fields explained below the image.

        Windows Outlook configuration - step 4

        User, Server and Logon information help:
        Your Name: The name you’d like to appear when someone receives an email from you
        Email Address: The complete email address (including the @wildblue.net or @exede.net)
        Account type: IMAP
        Incoming mail server: type mail.exede.net or mail.wildblue.net
        Outgoing mail server (SMTP): type smtp.exede.net or smtp.wildblue.net
        User Name: The user name you will login with. This text box is automatically filled in for you when you enter your e-mail address
        Password: Your wildblue.net or exede.net password

        After you done, click on More Settings button.

      • Step 5

        Click the Outgoing Server tab and check box My outgoing server (SMTP) requires authentication

        Click the radio button Use same settings as my incoming mail server. Do not click on OK button just yet

        Windows Outlook configuration - step 5
      • Step 6

        Click the Advanced tab. We need to setup Server Ports and security here.

        Type 993 for Incoming server port.

        Type 465 for Outgoing server port.

        Select SSL encryption for both and click on OK button.

        Windows Outlook configuration - step 6
      • Step 7

        The Internet E-mail Settings main screen reappears. We need to test the settings here.

        Make sure the box next to Test Account Settings by clicking the Next button is checked.

        Click on Next button.

        Windows Outlook configuration - step 7
      • Step 8

        The Outlook will now test the connection to servers.

        Click on Close button.

        Windows Outlook configuration - step 8
      • Step 9

        Click on Finish button.

        Windows Outlook configuration - step 9

        Congratulations! You are all set with Outlook setup for Exede or Wildblue!.

    • Thunderbird is a free email client offered by Mozilla, creator of the Firefox browser. This setup is the same for PCs and Macs, although the appearance of the PC examples below will look slightly different on your Mac.

      If you already have a Thunderbird account and just need to update your exede.net or wildblue.net settings, scroll to Step 6 of this article to Correcting your Thunderbird server settings.

      Steps to configure Mozilla Thunderbird:

      • Step 1

        To begin, launch Thunderbird, click Tools and then click on Account Settings

        Mozilla Thunderbird configuration - step 1
      • Step 2

        Click on Account Actions and select Add Mail Account

        Mozilla Thunderbird configuration - step 2
      • Step 3

        Fill in Your name, as shown to recepients, your Email address (including the @exede.net or @wildblue.net) and Password, and then click Continue

        Mozilla Thunderbird configuration - step 3
      • Step 4

        Thunderbird will try to look up server settings unsuccessfully. Click on Manual config. button

        Mozilla Thunderbird configuration - step 4
      • Step 5

        You will be taken to main mail account setup. Here we will configure our servers.

        Incoming: Select IMAP (or POP3). Server hostname: Type mail.exede.net or mail.wildblue.net. Port: 993. SSL: Set both SSL dropdown menus to SSL/TLS.

        Outgoing SMTP: Server hostname: Type smtp.exede.net or smtp.wildblue.net. Port: 465. SSL: Set both SSL dropdown menus to SSL/TLS.

        Click Done button to finish.

        Note If you would like to use POP3 settings, select POP3 from the Incoming dropdown menu and change the Incoming Port to 993.
        Click here to learn about the difference between POP3 and IMAP

        Mozilla Thunderbird configuration - step 5
      • Step 6

        Make correction to existing accounts

        There is no need to delete an old account. All we need to do is make small adjustments to existing account:

        Click Tools and then click on Account Settings

        Mozilla Thunderbird configuration - step 6
      • Step 7

        Left pane will present you the list of all accounts you have already setup in Thunderbird. You can have as many accounts you like.

        To adjust your old account settings, click on Server Settings under existing Exede or Wildblue account.

        Server name: Change your Server name to mail.exede.net or mail.wildblue.net.

        Port: Change the Port to 993.

        Connection security: Select SSL/TLS.

        Click on Outgoing Server (SMTP) located in the bottom of left panel.

        Mozilla Thunderbird configuration - step 7
      • Step 8

        Click on on your Exede or Wildblue record and then on Edit button.

        In new window, adjust settings as follows:

        Server name: Change the SMTP Server Name to smtp.exede.net or smtp.wildblue.net

        Port: Change the Port to 465.

        Connection security: Select SSL/TLS.

        Click on OK button.

        Mozilla Thunderbird configuration - step 8
      • Step 9

        Click on OK button again to save new configuration.

        Mozilla Thunderbird configuration - step 9

        Note If you would like to use POP3 Settings, or set IMAP settings on an account that is currently using POP3, you will have to remove the account by going to Tools -> Account Settings -> Account Actions -> Remove Account. Then, you will need to set up your account again by following the “Setting up email” instructions above.

        Warning If you have used POP3 protocol prior, most likely that all your mail exist only on your computer and not server.
        If you plan on using IMAP and want to keep your messages, you need to create new IMAP account, then go to Inbox, Sent folders. Select all mail (CTRL+A), Copy (CTRL+C). Next go to Inbox folder of new IMAP account and paste (CTRL+V) all mail there. Repeat this steps for each folder you need.
        Once copying finished, all your mail will be synced with server and you may safely get rid of old POP3 account.

        Congratulations! You are all set with Thunderbird setup for Exede or Wildblue!

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