Setting up Exede and Wildblue email

Watch this short video to see how to set up email on your iPhone or iPad device, or read the step-by-step instructions below.

• Step 1

  Settings

  Tap the Settings icon on your homepage, identified by the gray wheel.

• Step 2

  Mail, Contacts, Calenders

  Tap the Mail, Contacts, Calendars icon to view a list of your current accounts.

• Step 3

  Add Account

  Tap Add Account to start the setup process.

• Step 4

  Other

  Tap Other from the account type list.

• Step 5

  Add Mail Account

  Tap Add Mail Account to continue.

• Step 6

  Enter Information

  Enter:
  -Name: Your name as would like it to be seen on outgoing emails
  -Email: Your full @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Password: Your current email password
  -Description: Name to be displayed when viewing your account on your iPhone

  Note: If you are using a WildBlue email address, you will enter your email as This email address is being protected from spambots. You need JavaScript enabled to view it.

• Step 7

  Next

  Tap Next to continue setup.

• Step 8

  Enter Information

  Ensure the IMAP option is highlighted at the top of the page
  -Name: Name to be displayed on your outgoing emails
  -Email: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Description: Name displayed when viewing account on device
  

  Incoming Mail Server

  -Host Name: mail.exede.net
  -User Name: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Password: Your email password
  

  Outgoing Mail Server

  -Host Name: smtp.exede.net
  -User Name: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Password: Your email password
  

  Note: Some fields may be already filled out based on previous entries

  Note: If you are using a WildBlue email address, you will replace all mail.exede.net and smtp.exede.net server names with mail.wildblue.net or smtp.wildblue.net.

• Step 9

  Next

  Tap Next to accept these settings.

• Step 10

  Save

  Tap Save to return to the Mail, Contacts and Calendars menu.

• Step 11

  Home

  The accounts list will now show the new account settings. Press the Home button on your device to return to the main screen.

• Step 12

  Mail

  Tap the Mail icon to open the email app. Your device setup is complete and will now begin downloading email.

Below are step-by-step screen captures showing iPhone setup:

Watch this short video to see how to set up email on your Android device, or read the step-by-step instructions below.

• Step 1

  Email

  Open your Android Email app. The device will automatically start the Setup Email Wizard if no account is currently configured.

  Note: If the setup does not start automatically, access your email settings and look for the option to Add a New Account.
  Note : If asked, select Other as the email provider.

• Step 2

  Enter Email

  Enter your full @exede.net email address (e.g.: This email address is being protected from spambots. You need JavaScript enabled to view it.).

  Note: If you are using a WildBlue email address, you will enter your email as This email address is being protected from spambots. You need JavaScript enabled to view it..

• Step 3

  Password

  Enter your Password.

• Step 4

  Setup

  Tap manual Setup.

• Step 5

  IMAP

  When asked for the type of account, tap IMAP.

• Step 6

  Enter Information

  Enter:
  -Email address: Your Exede email address or alias (e.g. @exede.net) to be displayed on your outgoing emails
  -Username: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Password: Your email password
  -IMAP server: mail.exede.net
  -Security type: SSL (Accept all certificates)
  -Port: 993
  -IMAP path prefix: Leave this field blank

  Note: If you are using a WildBlue email address, you will replace mail.exede.net  with mail.wildblue.net.

• Step 7

  Next

  Tap Next to test and save incoming server settings.

• Step 8

  Enter Information

  Enter:
  -SMTP server: smtp.exede.net
  -Security type: SSL (Accept all certificates)
  -Port: 465
  -Require sign-in: Make sure this box is checked
  -Username: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Password: Your email password

  Note: If you are using a WildBlue email address, you will replace smtp.exede.net  with smtp.wildblue.net.

• Step 9

  Next

  Tap Next to test and save outgoing server settings.

• Step 10

  Next

  Set other account options as desired and tap Next.

• Step 11

  Enter Account Information

  Enter:
  -Give this account a name (Optional): Name to describe mailbox settings
  -Your name (displayed on outgoing messages): Name to be displayed on your outgoing emails

• Step 12

  Done

  Tap Done to complete set up and begin downloading email.

• Step 1

  Settings

  Go to Settings, located on your home screen, identifiable by the grey cog wheel.

• Step 2

  Accounts

  Select Accounts.

• Step 3

  Add Accounts

  Then select  Add Accounts.

• Step 4

  Email, Calender, and Contacts

  Select Email, Calendar and Contacts.

• Step 5

  Enter Email

  Enter your full @exede.net email address and tap Next.

  Note: If you are using a WildBlue email address, you will enter your email as This email address is being protected from spambots. You need JavaScript enabled to view it..

• Step 6

  Next

  Enter your password and tap Next.

• Step 7

  Review

  Review the detected server settings below to ensure accuracy and update as necessary
  -Description: Name for account settings
  -Display Name: Name to be displayed on your outgoing emails
  -Username: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Email Address: Your Exede email address or alias (e.g. @exede.net) to be displayed on your outgoing emails
  -Password: Your email password
  -Server Address: mail.exede.net
  -Port: 993
  -Encryption: SSL
  -IMAP Path Prefix: Leave field blank
  -SMTP Username: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -SMTP Password: Your email password
  -SMTP Server Address: smtp.exede.net
  -SMTP Port: 587
  -SMTP Encryption: StartTLS

  Note: If you are using a WildBlue email address, you will replace all mail.exede.net and smtp.exede.net server names with mail.wildblue.net and smtp.wildblue.net.

• Step 8

  Done

  Tap Done to complete the process.

• Step 1

  Apps, Settings

  On Start, slide left to access the App list, find and tap Settings.

• Step 2

  Email+Accounts

  Tap Email+Accounts from under the System heading.

• Step 3

  Add Account

  Tap Add an Account.

• Step 4

  Advanced Setup

  Tap Advanced Setup to start setup.

• Step 5

  Enter Email

  Enter your Exede email address or alias (This email address is being protected from spambots. You need JavaScript enabled to view it.) to be displayed on your outgoing emails and email password.

• Step 6

  Internet Email

  Tap Internet email.

• Step 7

  Enter Information

  Enter:
  -Account name: Name to describe mailbox settings
  -Your name: Name to be displayed on your outgoing emails
  -Incoming email server: mail.exede.net
  -Account type: IMAP4
  -Username: Your @exede.net email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)
  -Password: Your email password.
  -Outgoing (SMTP) email server: smtp.exede.net

  Note: If you are using a WildBlue email address, you will enter your email as This email address is being protected from spambots. You need JavaScript enabled to view it. and replace all mail.exede.net and smtp.exede.net server names with mail.wildblue.net or smtp.wildblue.net.

• Step 8

  Advanced Settings

  Tap Advanced Settings and make sure that all four check boxes are checked:
  -Outgoing server requires authentication
  -Use the same username and password for sending email
  -Require SSL for incoming email
  -Require SSL for outgoing email

• Step 9

  Sign In

  Tap Sign In to save settings and begin downloading email

To configure your Exede.net or Wildblue.net email account with Windows 10 Mail, follow the steps below:

• Step 1

  To begin, open Windows 10 Mail

  

  Click on the Windows Icon (Start menu) and then click on Mail

• Step 2

  If this is your first time opening Windows Mail, this screen will appear:

  

  Click on Add account button

  If you are already using Windows 10 Mail, you will need to go to:

  
• Step 3

  Now you can begin with the email account setup

  

  Scroll down to Advanced setup and click on it.

• Step 4

  On the first screen of Advanced setup click on Internet email

  
• Step 5

  On the next window you will need to enter your account credentials

  

  Account name: Type in your full email address including @exede.net or @wildblue.net

  Your name: Type in Your name the way you want recipients to view it

  Incoming email server: Type in mail.exede.net if you are using Exede or mail.wildblue.net if you are on Wildblue

  Account type: Select IMAP4 as the Account type *Recommended
  Note: POP3 is also an option. Learn the difference between POP3 and IMAP above

• Step 6

  On the next screen you will be asked to provide information to configure your Outgoing email server (SMTP)

  

  User name: Type in your full email address including @exede.net or @wildblue.net

  Password: Type in your email password

  Outgoing (SMTP) email server : Type in smtp.exede.net if you are using Exede or smtp.wildblue.net if you are on Wildblue

  Scroll down and DO NOT click on Sign-in button just yet

• Step 7

  At the bottom on the screen, make sure all options are checked:

  

  Finally, click on Sign-in button

• Step 8

  You will see a confirmation window. Click on Done button to finish.

  

  Congratulations!

Watch this short video or follow the steps below to set up you exede.net email using Apple Mail. We recommend using the IMAP account rather than POP, especially if you're using your mail on multiple devices.

The incoming mail server to use is mail.exede.net. The outgoing server is smtp.exede.net.

If you are using wildblue.net email, the incoming mail server is mail.wildblue.net and the outgoing server is smtp.wildblue.net.

• Step 1

  To begin, open Mail and click on Add Account

  
• Step 2

  On the next screen select Add Other Mail Account and click on Continue button

  
• Step 3

  On the next screen select typi in Your name, email address and password and click on Create button

  
• Step 4

  Account must be manually configured message will appear. Click on Next button

  
• Step 5

  Next, You need to configure Incoming Mail Server

  

  Select IMAP (or POP) account type you want to use.

  Mail Server: Type in mail.exede.net

  User Name: Type in part of Your email address before the @ sign

  Password: Type in Your email password

  Click on Next button

• Step 6

  Next, You need to configure Outgoing Mail Server

  

  SMTP Server: Type in smtp.exede.net

  User Name: Type in Your full email address

  Password: Type in Your email password again

  Click on Create button

• Step 7

  Congratulations! Your Apple Mail is good to go!

  

Watch this short video or follow the steps below to set-up your Exede or WildBlue email account with Outlook For a Mac.

*Note: This is Outlook for Mac 2011; other versions may appear slightly different.

• Step 1

  To begin, open Outlook app and click on tools and select Accounts

  
• Step 2

  Once in Accounts click on the + and select E-mail. Located in bottom left corner.

  
• Step 3

  5. Enter your Exede.net or Wildblue.net E-mail address
  6. Enter your email Password
  7. Enter your Exede.net or Wildblue.net email address as your Username
  8. Select IMAP from the Type drop down menu, or if you would like to use POP3 settings select POP3 here. The difference between IMAP and POP3
  9. Type mail.exede.net or mail.wildblue.net as the Incoming Server
  10. Check the boxes next to Override default port and Use SSL to connect
  11. Enter 993 as the incoming port number (For POP3 settings, enter 995 as the incoming port number)
  12. Type smtp.exede.net or smtp.wildblue.net as the Outgoing sever
  13. Check the boxes next to Override default port and Use SSL to connect
  14. Enter 465 as the outgoing port number.

  

  Click on Add Account button after you have finished with data entry.

Watch this short video or follow the step-by-step instructions below to set up your exede.net or wildblue.net email service using Outlook on your Windows PC.

• Step 1

  To begin, launch Outlook, click File and then click on + Add Account

  
• Step 2

  Select Manually configure server settings or additional server types and click Next

  
• Step 3

  Select Internet E-mail and click Next

  
• Step 4

  Here you need to enter User and Servers information. Fields explained below the image.

  

  User, Server and Logon information help:
  Your Name: The name you’d like to appear when someone receives an email from you
  Email Address: The complete email address (including the @wildblue.net or @exede.net)
  Account type: IMAP
  Incoming mail server: type mail.exede.net or mail.wildblue.net
  Outgoing mail server (SMTP): type smtp.exede.net or smtp.wildblue.net
  User Name: The user name you will login with. This text box is automatically filled in for you when you enter your e-mail address
  Password: Your wildblue.net or exede.net password

  After you done, click on More Settings button.

• Step 5

  Click the Outgoing Server tab and check box My outgoing server (SMTP) requires authentication

  Click the radio button Use same settings as my incoming mail server. Do not click on OK button just yet

  
• Step 6

  Click the Advanced tab. We need to setup Server Ports and security here.

  Type 993 for Incoming server port.

  Type 465 for Outgoing server port.

  Select SSL encryption for both and click on OK button.

  
• Step 7

  The Internet E-mail Settings main screen reappears. We need to test the settings here.

  Make sure the box next to Test Account Settings by clicking the Next button is checked.

  Click on Next button.

  
• Step 8

  The Outlook will now test the connection to servers.

  Click on Close button.

  
• Step 9

  Congratulations! You are all set with Outlook setup for Exede or Wildblue!.

  Click on Finish button.

  

Thunderbird is a free email client offered by Mozilla, creator of the Firefox browser. This setup is the same for PCs and Macs, although the appearance of the PC examples below will look slightly different on your Mac.

If you already have a Thunderbird account and just need to update your exede.net or wildblue.net settings, scroll to Step 6 of this article to Correcting your Thunderbird server settings.

• Step 1

  To begin, launch Thunderbird, click Tools and then click on Account Settings

  
• Step 2

  Click on Account Actions and select Add Mail Account

  
• Step 3

  Fill in Your name, as shown to recepients, your Email address (including the @exede.net or @wildblue.net) and Password, and then click Continue

  
• Step 4

  Thunderbird will try to look up server settings unsuccessfully. Click on Manual config. button

  
• Step 5

  You will be taken to main mail account setup. Here we will configure our servers.

  Incoming: Select IMAP (or POP3). Server hostname: Type mail.exede.net or mail.wildblue.net. Port: 993. SSL: Set both SSL dropdown menus to SSL/TLS.

  Outgoing SMTP: Server hostname: Type smtp.exede.net or smtp.wildblue.net. Port: 465. SSL: Set both SSL dropdown menus to SSL/TLS.

  Click Done button to finish.

  Note: If you would like to use POP3 settings, select POP3 from the Incoming dropdown menu and change the Incoming Port to 993.
  Click here to learn about the difference between POP3 and IMAP

  
• Step 6

  Make correction to existing accounts

  There is no need to delete an old account. All we need to do is make small adjustments to existing account:

  Click Tools and then click on Account Settings

  
• Step 7

  Left pane will present you the list of all accounts you have already setup in Thunderbird. You can have as many accounts you like.

  To adjust your old account settings, click on Server Settings under existing Exede or Wildblue account.

  Server name: Change your Server name to mail.exede.net or mail.wildblue.net.

  Port: Change the Port to 993.

  Connection security: Select SSL/TLS.

  Click on Outgoing Server (SMTP) located in the bottom of left panel.

  
• Step 8

  Click on on your Exede or Wildblue record and then on Edit button.

  In new window, adjust settings as follows:

  Server name: Change the SMTP Server Name to smtp.exede.net or smtp.wildblue.net

  Port: Change the Port to 465.

  Connection security: Select SSL/TLS.

  Click on OK button.

  
• Step 9

  Click on OK button again to save new configuration.

  

  Note: If you would like to use POP3 Settings, or set IMAP settings on an account that is currently using POP3, you will have to remove the account by going to Tools> Account Settings> Account Actions >Remove Account. Then, you will need to set up your account again by following the “Setting up email” instructions above.

  Warning: If you have used POP3 protocol prior, most likely that all your mail exist only on your computer and not server.
  If you plan on using IMAP and want to keep your messages, you need to create new IMAP account, then go to Inbox, Sent folders. Select all mail (CTRL+A), Copy (CTRL+C). Next go to Inbox folder of new IMAP account and paste (CTRL+V) all mail there. Repeat this steps for each folder you need.
  Once copying finished, all your mail will be synced with server and you may safely get rid of old POP3 account.

  Congratulations! You are all set with Thunderbird setup for Exede or Wildblue!